Does complexity deter customer-focus?

Ethiraj, S K, Ramasubbu, N and Krishnan, M S (2012) Does complexity deter customer-focus? Strategic Management Journal, 33 (2). pp. 137-161.

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Item Type: Article
Subject Areas: Strategy and Entrepreneurship
Date Deposited: 17 May 2016 12:24
Last Modified: 03 Sep 2018 13:42
URI: http://lbsresearch.london.edu/id/eprint/485
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