Items where Author is "Gerstner, E"

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Halbheer, D, Gartner, D, Gerstner, E and Koenigsberg, O (2018) Optimizing service failure and damage control. International Journal of Research in Marketing, 35 (1). pp. 100-115. ISSN 0167-8116 OPEN ACCESS

This list was generated on Sat Oct 24 01:06:10 2020 BST.