Items where Subject is "S > Service quality"
 | Up a level |
- LBS taxonomy (737)
- S (130)
- Service quality (1)
- S (130)
Group by: Creators | Item Type
Jump to: H
Number of items at this level: 1.
H
Halbheer, D, Gartner, D, Gerstner, E and Koenigsberg, O
(2018)
Optimizing service failure and damage control.
International Journal of Research in Marketing, 35 (1).
pp. 100-115.
ISSN 0167-8116
