Items where Subject is "S > Service quality"

Up a level
Export as [feed] Atom [feed] RSS
Group by: Creators | Item Type
Jump to: H
Number of items at this level: 1.

H

Halbheer, D, Gartner, D, Gerstner, E and Koenigsberg, O (2018) Optimizing service failure and damage control. International Journal of Research in Marketing, 35 (1). pp. 100-115. ISSN 0167-8116 OPEN ACCESS

This list was generated on Tue Jan 21 01:02:34 2020 GMT.
LBS Research Online is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.