AI Ethics in the Workplace: Challenges and Opportunities

Helgason, B A, Cratsley, M J, Fast, N, Boykin, C M, Bai, X, Griffiths, T, Fiske, S, Effron, D, Cowgill, B, Dell'Acqua, F, Matz, S, Doshi, A R and Hauser, O (2023) AI Ethics in the Workplace: Challenges and Opportunities. Academy of Management Proceedings, 2023 (1). ISSN 2151-6561

Abstract

This symposium brings together an interdisciplinary group of scholars to examine ethical challenges and opportunities presented by the increasing use of artificial intelligence (AI) in the workplace. The first two presentations will discuss ethical challenges in algorithm development, including responsible data collection and equitable algorithm design (Bai, Griffiths, & Fiske; Cratsley, Fast, & Boykin). The following two presentations will consider the potential for AI to reduce discrimination, and how people’s biases and resistance to imperfect algorithms prevent us from fully utilizing this capability (Helgason & Effron; Cowgill, dell’Acqua, & Matz). The final presentation will consider issues of ownership and accountability for AI’s creations (Doshi & Hauser). Through these presentations, this symposium aims to stimulate research and dialogue on the responsible use of AI in organizations.