Introduction to the Special Section on the Interface of Operations, Finance, and Technology (OpsFinTech)

Iancu, D A and Yang, S (2023) Introduction to the Special Section on the Interface of Operations, Finance, and Technology (OpsFinTech). Manufacturing and Service Operations Management, 25 (6). pp. 1999-2001. ISSN 1523-4614

Abstract

Recent advances in technology including data analytics and artificial intelligence (AI), distributed ledgers (such as blockchain), cloud computing, and the proliferation of mobile platforms have enabled a more efficient and transparent flow of physical goods, information, and money between individuals, firms, and organizations. These developments have also profoundly altered the connections between operations and finance: they have fueled innovative financial products and services that rely on extensive operational data, they have led to new business models aimed at improving operational performance by alleviating financial frictions, and they have disrupted traditional processes in the delivery of financial services, leading to a wide range of new operational challenges and opportunities.