Items where Author is "Buell, R W"
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Buell, R W, Ramdas, K, Sonmez, N, Srinivasan, K and Venkatesh, R (2024) Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manufacturing and Service Operations Management, 26 (1). pp. 154-166. ISSN 1523-4614
Sönmez, N, Srinivasan, K, Venkatesh, R, Buell, R W and Ramdas, K (2023) Evidence from the first Shared Medical Appointments (SMAs) randomised controlled trial in India: SMAs increase the satisfaction, knowledge, and medication compliance of patients with glaucoma. PLOS Global Public Health, 3 (7). ISSN 2767-3375
Monograph
Buell, R W, Ramdas, K and Sonmez, N (2020) Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments. Working Paper. Social Sciences Research Network.