Items where Author is "Gartner, D"
Up a levelGroup by: Item Type | No Grouping
Number of items: 1.
Halbheer, D, Gartner, D, Gerstner, E and Koenigsberg, O (2018) Optimizing service failure and damage control. International Journal of Research in Marketing, 35 (1). pp. 100-115. ISSN 0167-8116