Voss, C A and Sousa, R (2004) Service quality in multi-channel services employing virtual channels. Working Paper. London Business School nan.
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| Item Type: | Monograph (Working Paper) |
|---|---|
| Subject Areas: | ?? 0 ?? |
| Date Deposited: | 05 Sep 2023 15:22 |
| Last Modified: | 23 Sep 2023 20:34 |
| URI: | https://lbsresearch.london.edu/id/eprint/3368 |
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