Items where Author is "Delana, K"

Up a level
Export as [feed] Atom [feed] RSS
Group by: Item Type | No Grouping
Jump to: Article | Monograph | Thesis
Number of items: 4.

Article

Delana, K, Deo, S, Ramdas, K, Subburaman, G-B B and Ravilla, T (2023) Multichannel delivery in healthcare: the impact of telemedicine centres in Southern India. Management Science, 69 (5). pp. 2568-2586. ISSN 0025-1909 OPEN ACCESS

Delana, K, Savva, N and Tezcan, T (2021) Proactive Customer Service: Operational Benefits and Economic Frictions. Manufacturing and Service Operations Management, 23 (1). pp. 70-87. ISSN 1523-4614 OPEN ACCESS

Monograph

Delana, K, Savva, N and Tezcan, T (2017) Proactive customer service: operational and economic analysis. Working Paper. London Business School Working Paper.

Thesis

Delana, K (2019) Essays on healthcare-delivery innovation. Doctoral thesis, University of London: London Business School.

This list was generated on Mon Jun 16 01:07:49 2025 BST.