Items where Author is "Delana, K"
 | Up a level |
Group by: Item Type | No Grouping
Jump to: Article
Number of items: 1.
Article
Delana, K, Savva, N and Tezcan, T
(2021)
Proactive Customer Service: Operational Benefits and Economic Frictions.
Manufacturing and Service Operations Management, 23 (1).
pp. 70-87.
ISSN 1523-4614
