Items where Author is "Tezcan, T"

Article
Arifoglu, K, Ren, H and Tezcan, T
(2021)
Hospital Readmissions Reduction Program does not provide the right incentives: issues and remedies.
Management Science, 67 (4).
pp. 2191-2210.
ISSN 0025-1909
Delana, K, Savva, N and Tezcan, T
(2021)
Proactive Customer Service: Operational Benefits and Economic Frictions.
Manufacturing and Service Operations Management, 23 (1).
pp. 70-87.
ISSN 1523-4614
Savva, N, Tezcan, T and Yildiz, O
(2019)
Can Yardstick Competition Reduce Waiting Times?
Management Science, 65 (7).
pp. 3196-3215.
ISSN 0025-1909
Rajan, B, Tezcan, T and Seidmann, A
(2019)
Service Systems with Heterogeneous Customers: Investigating the Effect of Telemedicine on Chronic Care.
Management Science, 65 (3).
pp. 1236-1267.
ISSN 0025-1909
Kamali, M, Tezcan, T and Yildiz, O
(2019)
When to Use Provider Triage in Emergency Departments.
Management Science, 65 (3).
pp. 1003-1019.
ISSN 0025-1909
Tezcan, T and Cui, L (2016) Approximations for chat service systems using many-server diffusion limits. Mathematics of Operations Research, 41 (3). pp. 775-807. ISSN 0364-765X
Tezcan, T and Dobson, G (2015) Optimal sampling strategies in the coupon collectors problem with unknown population size. Annals of Operations Research, 233 (1). pp. 77-99. ISSN 0254-5330
Tezcan, T and Zhang, J (2014) Routing and Staffing in Customer Service Chat Systems with Impatient Customers. Operations Research, 62 (4). pp. 943-956. ISSN 0030-364X
Tezcan, T and Pinker, E (2013) Determining the optimal configuration of hospital inpatient rooms in the presence of isolation patients. Operations Research, 61 (6). pp. 1259-1276. ISSN 0030-364X