Items where Author is "Sonmez, N"
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Buell, R W, Ramdas, K, Sonmez, N, Srinivasan, K and Venkatesh, R
(2023)
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments.
Manufacturing and Service Operations Management.
ISSN 1523-4614
(In Press)
Buell, R W, Ramdas, K and Sonmez, N (2020) Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments. Working Paper. Social Sciences Research Network.