Items where Author is "Sonmez, N"

Buell, R W, Ramdas, K, Sonmez, N, Srinivasan, K and Venkatesh, R (2024) Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manufacturing and Service Operations Management, 26 (1). pp. 154-166. ISSN 1523-4614

Buell, R W, Ramdas, K and Sonmez, N (2020) Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments. Working Paper. Social Sciences Research Network.