Items where Author is "Sonmez, N"

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Article

Buell, R W, Ramdas, K, Sonmez, N, Srinivasan, K and Venkatesh, R (2024) Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manufacturing and Service Operations Management, 26 (1). pp. 154-166. ISSN 1523-4614 OPEN ACCESS

Monograph

Buell, R W, Ramdas, K and Sonmez, N (2020) Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments. Working Paper. Social Sciences Research Network.

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