Items where Author is "Ward, A R"

Zhong, Y, Ward, A R and Puha, A L (2022) Asymptotically optimal idling in the GI/GI/N+GI queue. Operations Research Letters, 50 (3). pp. 362-369. ISSN 0167-6377

Kostami, V and Ward, A R (2009) Managing service systems with an offline waiting option and customer abandonment. Manufacturing and Service Operations Management, 11 (4). pp. 644-656. ISSN 1523-4614